Note: Exchange email connection options are not available for the Starter Plan. If you want to be able to use the Exchange email connection but are currently on the Starter Plan you'll need to upgrade your account. To see a list of our plans view our pricing page.
Currently, we only support Graph API connections for Exchange September 2016 Cumulative Update 3. For details on this please see Microsoft's documentation on Hybrid Rest API support. If you're running an earlier version of Exchange you'll need to connect with Exchange Web Services or IMAP and SMTP. IMAP and SMTP setup Instructions can be found here. Please Note: If you use Outlook at work, but are unsure if your email is hosted on Exchange, please ask your IT department.
Requirements for your Exchange Server:
In order for BuzzStream to connect to your Exchange email account, the following things are required. If you are unsure if your Exchange Server is set up to accommodate the requirements detailed below or have questions about your Exchange setup, please ask your IT department before you start the email connection process.
> Firewall exceptions enabled - The following five IP addresses need two-way traffic to the Exchange Server.
> Microsoft's Graph API needs to be supported to allow connections to your email account.
> Microsoft's OAuth 2.0 needs to be supported to allow authentication connections.
> Authentication Credentials - Typically you can pull this from Outlook. You'll need the following information before you get started:
- Exchange Server Address
- Username for signing in (and format)
- Your email password
Directions for Connecting BuzzStream to your Exchange Server
Click the Gear icon in the bottom left-hand corner of BuzzStream and select 'Connect to Email'.
Click the 'Add email account' button and select Exchange.
Enter your Send As name. To connect via OAuth 2.0 select the radio button labeled "Authenticate via Exchange". Click Next to continue.
Next click "Authorize" to start the OAuth connection process.
In the event you get a notification from Microsoft that you need to have admin approval to connect, you'll need to contact your IT team to get permissions established.
If we're able to connect you'll get confirmation of the successful connection.
Click Save to finish. When BuzzStream makes a successful connection to your Mail Server, you will receive a test email in your inbox with the subject “BuzzStream test message”. If you receive an error message check your settings and try again.