Note: Exchange email connection options are not available for the Starter Plan. If you want to be able to use the Exchange email connection but are currently on the Starter Plan you'll need to upgrade your account. To see a list of our plans view our pricing page.
Currently, we support Exchange 2010 and 2013. If you're running Exchange 2007 you will need to connect with IMAP and SMTP. Instructions can be found here. Please Note: If you use Outlook at work, but are unsure if your email is hosted on Exchange, please ask your IT department.
Requirements for your Exchange Server:
In order for BuzzStream to connect to your Exchange email account, the following things are required. If you are unsure if your Exchange Server is set up to accommodate the requirements or have questions about your Exchange setup, please ask your IT department
Firewall exceptions enabled - The following five IP addresses need two-way traffic to the Exchange Server.
Exchange Web Services (EWS) needs to be enabled for your Exchange Server.
HTTP Basic Authentication - This needs to be enabled for EWS on the IIS server so BuzzStream can connect. We strongly recommend you do this over HTTPS.
Authentication Details - Typically you can pull this from Outlook. You'll need to know the server address, username for signing in (and format), password, and SSL requirements. Typically the SSL port for connecting to EWS is 443. However, some Exchange setups use other ports. Please check with your IT team to verify the authentication details before you try and connect your Exchange email account.
Directions for Connecting BuzzStream to your Exchange Server
Click the Gear icon in the bottom left-hand corner of BuzzStream and select 'Connect to Email'.
Click the 'Add email account' button and select Exchange.
Before you get started, make sure you have the following information and settings:
- Exchange Server Address
- Username and the format required (Some Exchange servers require a full email address, just the username, or the domain/username to access the email account. Check with your email provider or IT department for your username requirements.)
- SSL requirements and port number
Enter your Exchange Server address and Username. Your password is automatically populated from the password entered in Step 1. SSL is automatically enabled using port 443 by default. If you do not need SSL or require a different port number please enter the details.
Click Save to finish. If BuzzStream made a successful connection to your Mail Server, you will find a test email in your inbox with the subject “BuzzStream test message”. If you receive an error message check your settings and try again.