# BuzzStream Help Center

> Advice and answers from the BuzzStream team

## Get to know BuzzStream

- [Watch a demo of BuzzStream 🎥](http://help.buzzstream.com/en/articles/4220546-watch-a-demo-of-buzzstream.md): See how BuzzStream can help you research prospects faster, conduct more effective outreach, and keep your team sane.
- [Sign up for a live training webinar 👨🏾‍🎓](http://help.buzzstream.com/en/articles/4296633-sign-up-for-a-live-training-webinar.md)
- [Watch a pre-recorded training webinar 👩‍🎓](http://help.buzzstream.com/en/articles/4292906-watch-a-pre-recorded-training-webinar.md)

## Setting up Your BuzzStream Account

- [Setting up a project](http://help.buzzstream.com/en/articles/4220574-setting-up-a-project.md)
- [Adding the BuzzMarker, BuzzStream's chrome extension](http://help.buzzstream.com/en/articles/4220567-adding-the-buzzmarker-buzzstream-s-chrome-extension.md)
- [Connecting BuzzStream with your Office365 email account](http://help.buzzstream.com/en/articles/4472031-connecting-buzzstream-with-your-office365-email-account.md): Send emails through Buzzstream and keep track of your conversations by connecting your Office 365 account to BuzzStream.
- [Connecting BuzzStream with your Exchange email account via OAuth](http://help.buzzstream.com/en/articles/4472032-connecting-buzzstream-with-your-exchange-email-account-via-oauth.md): Send emails through Buzzstream and keep track of your conversations by connecting your Exchange email account to BuzzStream.
- [Connecting BuzzStream with your Gmail or G Suite account.](http://help.buzzstream.com/en/articles/4220571-connecting-buzzstream-with-your-gmail-or-g-suite-account.md): Send emails through Buzzstream and keep track of your conversations by connecting your Gmail or G Suite account to BuzzStream.
- [Adding email alias accounts](http://help.buzzstream.com/en/articles/4239463-adding-email-alias-accounts.md)
- [Connecting BuzzStream with your Exchange email account via Exchange Web Services with a username and password](http://help.buzzstream.com/en/articles/4474216-connecting-buzzstream-with-your-exchange-email-account-via-exchange-web-services-with-a-username-and-password.md): Send emails through Buzzstream and keep track of your conversations by connecting your Exchange email account to BuzzStream.
- [Connecting BuzzStream with your Exchange email account via IMAP and SMTP](http://help.buzzstream.com/en/articles/4239467-connecting-buzzstream-with-your-exchange-email-account-via-imap-and-smtp.md)
- [Connecting BuzzStream with other mail service providers](http://help.buzzstream.com/en/articles/4239330-connecting-buzzstream-with-other-mail-service-providers.md): Send emails through Buzzstream and keep track of your conversations by connecting your email account to BuzzStream.
- [Connecting BuzzStream with your Office 365 account](http://help.buzzstream.com/en/articles/4239317-connecting-buzzstream-with-your-office-365-account.md): Send emails through Buzzstream and keep track of your conversations by connecting your Office 365 account to BuzzStream.
- [Troubleshooting email connection issue - "Failed to execute request"](http://help.buzzstream.com/en/articles/12258730-troubleshooting-email-connection-issue-failed-to-execute-request.md): Common fix for "Failed to execute request" error message

## Administration Track

- [What happens when you delete a project?](http://help.buzzstream.com/en/articles/15825786-what-happens-when-you-delete-a-project.md): What gets deleted, what stays, and what to know before you click Delete Project.
- [Customizing BuzzStream to match your workflow](http://help.buzzstream.com/en/articles/4220641-customizing-buzzstream-to-match-your-workflow.md)
- [Adding and Removing Team Members](http://help.buzzstream.com/en/articles/4224942-adding-and-removing-team-members.md)
- [Roles and Permissions](http://help.buzzstream.com/en/articles/4224943-roles-and-permissions.md)
- [Improving Deliverability with a Custom Tracking Domain](http://help.buzzstream.com/en/articles/4239552-improving-deliverability-with-a-custom-tracking-domain.md)
- [Understanding Apple Mail Privacy Protection \(AMPP\) and Its Impact on BuzzStream Open Tracking](http://help.buzzstream.com/en/articles/10134624-understanding-apple-mail-privacy-protection-ampp-and-its-impact-on-buzzstream-open-tracking.md)
- [How can I delete my BuzzStream account and remove all data in it?](http://help.buzzstream.com/en/articles/4973483-how-can-i-delete-my-buzzstream-account-and-remove-all-data-in-it.md)
- [Email Privacy Rules](http://help.buzzstream.com/en/articles/4224944-email-privacy-rules.md)
- [BuzzStream and GDPR](http://help.buzzstream.com/en/articles/4239582-buzzstream-and-gdpr.md)
- [What are the IP addresses for BuzzStream's Servers?](http://help.buzzstream.com/en/articles/4239429-what-are-the-ip-addresses-for-buzzstream-s-servers.md)
- [Using Single Sign-On \(SSO\) with BuzzStream](http://help.buzzstream.com/en/articles/12499126-using-single-sign-on-sso-with-buzzstream.md)

## Researching Prospects Track

- [🎥 Demo of BuzzStream's Prospecting and Research Capabilities](http://help.buzzstream.com/en/articles/4226079-demo-of-buzzstream-s-prospecting-and-research-capabilities.md)
- [Finding prospects with Web Searches and News Searches](http://help.buzzstream.com/en/articles/4220590-finding-prospects-with-web-searches-and-news-searches.md)
- [Importing a list of publishers and contacts](http://help.buzzstream.com/en/articles/4220594-importing-a-list-of-publishers-and-contacts.md)
- [Quickly qualifying prospects in a Research List](http://help.buzzstream.com/en/articles/4220693-quickly-qualifying-prospects-in-a-research-list.md)
- [Assign contacts to a team member](http://help.buzzstream.com/en/articles/4296772-assign-contacts-to-a-team-member.md)
- [Adding notes to websites and contacts](http://help.buzzstream.com/en/articles/4296770-adding-notes-to-websites-and-contacts.md)

## Outreach Track

- [Demo of BuzzStream's outreach capabilities](http://help.buzzstream.com/en/articles/4226085-demo-of-buzzstream-s-outreach-capabilities.md)
- [How to Manage Unsubscribe Settings](http://help.buzzstream.com/en/articles/8106593-how-to-manage-unsubscribe-settings.md)
- [Creating a sequence](http://help.buzzstream.com/en/articles/4224911-creating-a-sequence.md)
- [Tracking conversations and relationships when conducting outreach](http://help.buzzstream.com/en/articles/4296764-tracking-conversations-and-relationships-when-conducting-outreach.md)
- [Filtering your list to find contacts that are ready for outreach](http://help.buzzstream.com/en/articles/4242446-filtering-your-list-to-find-contacts-that-are-ready-for-outreach.md)
- [Emailing from the BuzzMarker](http://help.buzzstream.com/en/articles/4224851-emailing-from-the-buzzmarker.md)
- [Using 'Send Individually' to Hand Personalize Emails Efficiently](http://help.buzzstream.com/en/articles/4224915-using-send-individually-to-hand-personalize-emails-efficiently.md)
- [Using open tracking and click tracking in your emails](http://help.buzzstream.com/en/articles/4317086-using-open-tracking-and-click-tracking-in-your-emails.md)
- [Using 'Bulk Send' to send press releases](http://help.buzzstream.com/en/articles/4224916-using-bulk-send-to-send-press-releases.md)
- [Creating a schedule for your emails](http://help.buzzstream.com/en/articles/4456594-creating-a-schedule-for-your-emails.md)
- [How Send Schedules work](http://help.buzzstream.com/en/articles/4456804-how-send-schedules-work.md)
- [Bulk send FAQs](http://help.buzzstream.com/en/articles/4320808-bulk-send-faqs.md)
- [In my Sequences and Templates, can I use Dynamic Fields within hyperlinks to personalize them?](http://help.buzzstream.com/en/articles/4394683-in-my-sequences-and-templates-can-i-use-dynamic-fields-within-hyperlinks-to-personalize-them.md)
- [How to Send to Backup Recipients](http://help.buzzstream.com/en/articles/7179980-how-to-send-to-backup-recipients.md)
- [Responding when you receive email replies](http://help.buzzstream.com/en/articles/4224919-responding-when-you-receive-email-replies.md)
- [Managing Followups](http://help.buzzstream.com/en/articles/4224929-managing-followups.md)
- [Using the 'Unmatched' folder to match emails to contacts or create new contacts](http://help.buzzstream.com/en/articles/4224926-using-the-unmatched-folder-to-match-emails-to-contacts-or-create-new-contacts.md)
- [Reviewing emails you sent through BuzzStream](http://help.buzzstream.com/en/articles/4317076-reviewing-emails-you-sent-through-buzzstream.md)
- [Reviewing upcoming emails](http://help.buzzstream.com/en/articles/4317059-reviewing-upcoming-emails.md)
- [Managing Paused Emails](http://help.buzzstream.com/en/articles/4317065-managing-paused-emails.md)
- [Managing Send Failures](http://help.buzzstream.com/en/articles/4317069-managing-send-failures.md)
- [Creating and managing tasks](http://help.buzzstream.com/en/articles/4224930-creating-and-managing-tasks.md)
- [Can using click tracking impact email deliverability?](http://help.buzzstream.com/en/articles/4239555-can-using-click-tracking-impact-email-deliverability.md)
- [Why doesn't BuzzStream track clicks when I use a URL as the descriptive text for a link that's in my email?](http://help.buzzstream.com/en/articles/4239554-why-doesn-t-buzzstream-track-clicks-when-i-use-a-url-as-the-descriptive-text-for-a-link-that-s-in-my-email.md)

## Management Track 

- [Measuring performance of your campaigns and your templates](http://help.buzzstream.com/en/articles/4317083-measuring-performance-of-your-campaigns-and-your-templates.md)
- [Using BuzzStream's Team Performance reports](http://help.buzzstream.com/en/articles/4317082-using-buzzstream-s-team-performance-reports.md)

## The BuzzMarker Chrome Extension

- [BuzzMarker Walkthrough](http://help.buzzstream.com/en/articles/4224892-buzzmarker-walkthrough.md)

## Monitoring Links

- [Setting up Link Monitoring](http://help.buzzstream.com/en/articles/4246641-setting-up-link-monitoring.md)
- [Using the Monitored Links tab](http://help.buzzstream.com/en/articles/4246650-using-the-monitored-links-tab.md)
- [Link reporting](http://help.buzzstream.com/en/articles/4246653-link-reporting.md)

## API and Integrations

- [Hunter.io Integration](http://help.buzzstream.com/en/articles/5167748-hunter-io-integration.md): Learn how to connect Hunter.io to BuzzStream
- [BuzzStream API](http://help.buzzstream.com/en/articles/4224948-buzzstream-api.md)
- [Ahrefs integration](http://help.buzzstream.com/en/articles/4224949-ahrefs-integration.md)

## Billing and Account Management

- [Viewing and managing your BuzzStream subscription](http://help.buzzstream.com/en/articles/4224950-viewing-and-managing-your-buzzstream-subscription.md)
- [Canceling your BuzzStream account](http://help.buzzstream.com/en/articles/4239593-canceling-your-buzzstream-account.md)
- [How can I change the credit card used for my BuzzStream subscription?](http://help.buzzstream.com/en/articles/4239587-how-can-i-change-the-credit-card-used-for-my-buzzstream-subscription.md)
- [Where can I find my invoices?](http://help.buzzstream.com/en/articles/4224955-where-can-i-find-my-invoices.md)
- [What is your Refund Policy?](http://help.buzzstream.com/en/articles/4239590-what-is-your-refund-policy.md)
- [Understanding your plan's contact and website limits](http://help.buzzstream.com/en/articles/15851406-understanding-your-plan-s-contact-and-website-limits.md): What counts toward your plan's limits, whether archiving reduces your count, and what it costs to increase your limit.

## Frequently Asked Questions

- [How can I change my default BuzzStream page and my email notification settings?](http://help.buzzstream.com/en/articles/4239583-how-can-i-change-my-default-buzzstream-page-and-my-email-notification-settings.md)
- [Understanding 'Do Not Contact' rules](http://help.buzzstream.com/en/articles/4246683-understanding-do-not-contact-rules.md)
- [Can I set up an email account so that more than one person can send from it?](http://help.buzzstream.com/en/articles/4239468-can-i-set-up-an-email-account-so-that-more-than-one-person-can-send-from-it.md)
- [Can I set limits for the number of emails that can be sent in a 24 hour period?](http://help.buzzstream.com/en/articles/4246487-can-i-set-limits-for-the-number-of-emails-that-can-be-sent-in-a-24-hour-period.md)
- [What's the difference between an administrator and an account owner](http://help.buzzstream.com/en/articles/4320770-what-s-the-difference-between-an-administrator-and-an-account-owner.md)
- [I sent myself and my team member a test email and BuzzStream didn’t identify it as an opened email. Why not?](http://help.buzzstream.com/en/articles/4320773-i-sent-myself-and-my-team-member-a-test-email-and-buzzstream-didn-t-identify-it-as-an-opened-email-why-not.md)
- [How do I delete an Email account I have connected?](http://help.buzzstream.com/en/articles/4239469-how-do-i-delete-an-email-account-i-have-connected.md)
- [How do I change my Username and Password?](http://help.buzzstream.com/en/articles/4239586-how-do-i-change-my-username-and-password.md)
- [How do I change my name and email address for my account?](http://help.buzzstream.com/en/articles/4239589-how-do-i-change-my-name-and-email-address-for-my-account.md)
- [How do I enable unsubscribe links in the emails I send and how do I customize them?](http://help.buzzstream.com/en/articles/4246434-how-do-i-enable-unsubscribe-links-in-the-emails-i-send-and-how-do-i-customize-them.md)
- [How do I report a vulnerability or request security information?](http://help.buzzstream.com/en/articles/4300065-how-do-i-report-a-vulnerability-or-request-security-information.md)

## BuzzStream ListIQ

- [How to Enable and Use ListIQ](http://help.buzzstream.com/en/articles/9910711-how-to-enable-and-use-listiq.md)
- [How ListIQ Credits Work](http://help.buzzstream.com/en/articles/9910709-how-listiq-credits-work.md)
- [How To Access Your ListIQ Account Details](http://help.buzzstream.com/en/articles/11395002-how-to-access-your-listiq-account-details.md)
- [How to Add Users to Your ListIQ Account](http://help.buzzstream.com/en/articles/9910706-how-to-add-users-to-your-listiq-account.md)
- [How Does ListIQ Find Information?](http://help.buzzstream.com/en/articles/11395063-how-does-listiq-find-information.md)
- [How to Use ListIQ to Research Any Google Sheet™ \[BETA\]](http://help.buzzstream.com/en/articles/11668174-how-to-use-listiq-to-research-any-google-sheet-beta.md): Learn how you can enrich any list of articles, publications, and/or journalists using ListIQ
- [How Does "LinkedIn" Research Work?](http://help.buzzstream.com/en/articles/9910703-how-does-linkedin-research-work.md)
- [How Does "Twitter" Research Work?](http://help.buzzstream.com/en/articles/9910700-how-does-twitter-research-work.md)
- [How Does "Email Address" Research Work?](http://help.buzzstream.com/en/articles/9910699-how-does-email-address-research-work.md)
- [How Does "Bio" Research Work?](http://help.buzzstream.com/en/articles/9910691-how-does-bio-research-work.md)
- [How Does "Job Title" Research Work?](http://help.buzzstream.com/en/articles/9910686-how-does-job-title-research-work.md)
- [How Does "Activity Check" Research Work?](http://help.buzzstream.com/en/articles/9910677-how-does-activity-check-research-work.md)
- [How Does "Recent Articles" Research Work?](http://help.buzzstream.com/en/articles/9926926-how-does-recent-articles-research-work.md)
- [How Does "Muck Rack" Research Work?](http://help.buzzstream.com/en/articles/9926944-how-does-muck-rack-research-work.md)
- [How Does "Author Page" Research Work?](http://help.buzzstream.com/en/articles/9926948-how-does-author-page-research-work.md)
- [How Does "Article Author" Research Work?](http://help.buzzstream.com/en/articles/10305656-how-does-article-author-research-work.md)
- [How Does "Syndicated" Research Work?](http://help.buzzstream.com/en/articles/11385698-how-does-syndicated-research-work.md)
- [How Does "Original Source" Research Work?](http://help.buzzstream.com/en/articles/11385708-how-does-original-source-research-work.md)
- [How does "Content Type" research work?](http://help.buzzstream.com/en/articles/11543438-how-does-content-type-research-work.md)
- [How Does "Newsdesk Email" Work?](http://help.buzzstream.com/en/articles/11896037-how-does-newsdesk-email-work.md)
- [How does "Topics" research work?](http://help.buzzstream.com/en/articles/11933698-how-does-topics-research-work.md)